Quality Manager

Department: Quality Assurance (McMillan)

Reports to: Director of Quality Control

Full time

Job Summary: Responsible for implementing the quality control program to ensure products meet quality and performance standards, by using either machinery or direct sensory observation.  The Quality Manager must maintain accurate records of their work and send defective products back for repairs. They also try to locate the source of any defects and to assure that future items don’t have the same problems.

Main Job Tasks and Responsibilities:

  • Inspect production materials for defect
  • Remove defective items from production
  • Report defects to appropriate manager
  • Perform internal QC audits
  • Maintain records of QC reports
  • Maintain current certificates of authorization
  • Ensure subcontractor compliance
  • Assist with maintenance of QC monitoring programs
  • Support new product development
  • Comply with company QC programs for monitoring supplier quality
  • Ensure outgoing compliance with local, national and international standards and legislation
  • Create and maintain QC documentation
  • Actively participates in the implementation and daily routines of the ISO 9001:2015 Quality Management System
  • Actively participates and cooperates with internal/external ISO Audits
  • Other duties as required


  • 5 years minimum of QC experience in a technical manufacturing setting
  • Experience in QC of assembly lines
  • College courses in QC, or operations management
  • LEAN, Six Sigma experience and training preferred.

Key competencies

  • Ability to communicate effectively orally and in writing in English
  • Strong attention to detail and accuracy
  • Strong leadership skills
  • Good organizational skills
  • Ability to read and understand blueprints/drawings

Work Conditions

  • Fast-paced environment
  • Manual dexterity
  • Lifting/moving up to 10 lbs
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